ManyChat Plans & Pricing
ManyChat uses a two-tier public pricing model: a free plan for up to 1,000 contacts and a Pro plan starting at $15 per month. Pro plan pricing scales with contact count — the base $15 per month covers up to 500 contacts on Pro, with pricing increasing as your audience grows. Annual billing provides approximately 25 percent savings. Agency and custom plans are available for managing multiple client accounts.
| Plan | Price | Best For |
|---|---|---|
| Free | Free | Individuals & light usage |
| Pro Most Popular | $15/mo | Teams & power users |
Is ManyChat Worth the Price?
ManyChat's pricing is accessible for small businesses, with the free tier providing genuine automation capability for building and testing flows before any financial commitment. The Pro plan's value depends heavily on list size and conversion rate — for a business with an engaged social media audience, capturing even 5 to 10 new leads per month that convert to customers typically covers the $15 monthly cost. The cost scales with contact count, meaning a large audience with 50,000 contacts costs significantly more than the base price. Agencies pay volume pricing for managing multiple client accounts. For e-commerce brands with established Instagram audiences, the ROI from ManyChat automation frequently exceeds subscription cost within the first month of Pro use.
The free plan supports up to 1,000 contacts across Instagram, Facebook Messenger, and WhatsApp with basic flow functionality including keyword triggers, comment automation, and simple response sequences. Broadcast messaging is restricted on free. The Pro plan at $15 per month (base price, scales with audience size) removes the contact cap, enables unlimited broadcasts to your full subscriber list, unlocks advanced flow conditions and logic, adds A/B testing for flow optimization, enables external integrations including Shopify, HubSpot, Google Sheets, Mailchimp, and more through native integrations and Zapier, and adds email and SMS capabilities within the platform. Agency pricing is available for managing multiple client accounts under a single billing relationship. Custom enterprise plans include dedicated support, SLA guarantees, and white-label options.
ManyChat Free Trial — What's Included?
ManyChat's free plan is ongoing rather than time-limited — it does not expire. You can use the free plan indefinitely for up to 1,000 contacts. This model allows thorough evaluation of automation effectiveness before paying. There is no traditional paid trial period. When upgrading to Pro, you get immediate access to all Pro features. ManyChat's refund policy allows requests within a limited window after initial payment if the platform doesn't meet expectations.
Frequently Asked Questions
ManyChat Pro starts at $15 per month for a contact list of up to 500 contacts when billed monthly. As your contact list grows, the price increases on a tiered scale — 1,000 contacts costs approximately $25 per month, 5,000 contacts costs approximately $45 per month, and 10,000 contacts around $65 per month. Annual billing reduces these prices by approximately 25 percent. For businesses with large established audiences, ManyChat pricing at the high end can reach several hundred dollars per month. Comparing to email marketing platforms at similar contact counts, ManyChat is typically priced competitively while adding Instagram and Messenger channels that email platforms don't cover. Use the coupon code AIPRICERADAR for a first-period discount when upgrading.
ManyChat's free plan is available indefinitely with no expiration date. It supports up to 1,000 contacts on Instagram, Facebook Messenger, and WhatsApp. For businesses with audiences smaller than 1,000 opted-in contacts, the free plan covers basic automation needs without any payment. The free plan does not include advanced features like A/B testing, unlimited broadcasts, or deep external integrations. It is genuinely useful for building and testing automation flows, proving the channel works for your audience, and generating initial leads before committing to Pro. The upgrade decision typically happens naturally when your contact list approaches the 1,000 limit or when you want automation capabilities not available on the free plan.
Yes, ManyChat Pro pricing scales based on your total contact list size. The base price of $15 per month covers up to 500 contacts. As your subscriber count grows, pricing increases in tiers. This model is similar to email marketing platforms like Mailchimp and ActiveCampaign where monthly cost scales with audience size. The implication is that as your business grows and your ManyChat list expands, your subscription cost increases accordingly. For fast-growing audiences, it's worth modeling the expected contact growth and pricing at different contact levels to anticipate future subscription costs. The scaling model aligns ManyChat's revenue with the value it provides — larger audiences with more subscribers generally represent more business value.
ManyChat offers Agency accounts that allow managing multiple client Instagram and Facebook accounts under a single ManyChat billing relationship. Agency pricing typically offers better per-account rates than purchasing individual Pro subscriptions for each client. The agency dashboard provides a centralized view of all managed accounts, making it practical to monitor and manage flows across many clients simultaneously. For digital marketing agencies, social media managers, and consultants managing multiple business accounts, the agency model is the appropriate ManyChat setup. Individual client accounts can be separated with client-specific credentials and access controls within the agency structure.
ManyChat Pro integrates natively with Shopify, WooCommerce, HubSpot, ActiveCampaign, Mailchimp, Google Sheets, ConvertKit, and several other popular marketing and e-commerce tools. For tools without native integration, Zapier and Make (formerly Integromat) connect ManyChat to thousands of additional applications. Common integration workflows include syncing ManyChat subscribers to email marketing lists, creating CRM contacts from captured ManyChat leads, triggering ManyChat flows based on external events like form submissions or purchases, and updating Shopify customer records when ManyChat flows capture information. The integration ecosystem makes ManyChat a hub for social messaging that feeds into your broader marketing stack rather than an isolated automation tool.
ManyChat provides tools to support GDPR compliance for businesses operating in the European Union. The platform includes consent collection features, data export capabilities for responding to data access requests, and subscriber data deletion tools for right-to-erasure requests. ManyChat's data processing agreements are available for businesses that need them for GDPR documentation purposes. Compliance responsibility is shared — ManyChat provides the tools, but how you configure opt-in flows, what data you collect, and how you manage subscriber consent is your responsibility. For EU-facing automations, ensure your opt-in language is explicit about what subscribers are consenting to and that your privacy policy covers ManyChat data processing.
ManyChat has no setup fee. Creating an account, connecting your Instagram or Facebook account, and starting on the free plan are completely free with no one-time setup charges. The Pro plan subscription begins when you upgrade and does not include any additional activation or onboarding fee. Agency accounts have the same no-setup-fee policy. For businesses working with a marketing agency or consultant to set up ManyChat, any setup charges are from the service provider, not from ManyChat itself. The platform is designed to be self-setup friendly with extensive documentation and video tutorials for every feature, making third-party setup assistance optional for most businesses with basic to intermediate technical literacy.
ManyChat Pro is worth it for a small Instagram account if you are actively using your account for business purposes and generating leads or sales from it. The free plan supports up to 1,000 contacts, which covers most small accounts' automation needs. The upgrade to Pro becomes worthwhile when your contact list approaches 1,000 opted-in subscribers, when you need unlimited broadcast messages to your full audience, or when you want advanced features like A/B testing your automation flows. For personal accounts not running business activities, the free plan is adequate indefinitely. For small business accounts with active promotion where social media engagement converts to revenue, the $15 per month Pro plan typically pays back quickly if even a few leads per month convert through automated follow-up sequences.
ManyChat accepts all major credit and debit cards including Visa, Mastercard, American Express, and Discover for subscription billing. PayPal is available as a payment option in some markets. Billing is processed automatically on your monthly or annual renewal date. For agency accounts managing multiple client subscriptions, billing consolidation options may be available by contacting ManyChat's support team. Enterprise clients with procurement requirements for invoice-based billing rather than automatic credit card charges should contact ManyChat's sales team to discuss payment terms. Standard consumer and small business subscriptions are processed through Stripe, a globally available payment processor, with billing appearing on your statement as ManyChat or Chatfuel (the associated company name).
Yes, ManyChat Pro pricing scales with the size of your contact list. The base price of $15 per month covers up to 500 contacts. As your subscriber count grows beyond that threshold, pricing increases in tiers. A list of 1,000 contacts costs approximately $25 per month, 2,000 contacts approximately $35 per month, and larger lists scale accordingly. This scaling model means your ManyChat cost is proportional to the size of the audience you've built — larger audiences represent more business value in most cases, and the pricing reflects that value. For businesses with rapidly growing subscriber lists from viral content or advertising, it's worth modeling projected list size growth against pricing tiers to budget accurately. The scaling model is similar to email marketing platforms like Mailchimp where cost scales with contact volume.
ManyChat has no setup fee. Creating an account, connecting your Instagram or Facebook account, and starting on the free plan are completely free with no one-time setup charges. The Pro plan subscription begins when you upgrade and does not include any additional activation or onboarding fee. Agency accounts have the same no-setup-fee policy. For businesses working with a marketing agency or consultant to set up ManyChat, any setup charges are from the service provider, not from ManyChat itself. The platform is designed to be self-setup friendly with extensive documentation and video tutorials for every feature, making third-party setup assistance optional for most businesses with basic to intermediate technical literacy.
ManyChat Pro is worth it for a small Instagram account if you are actively using your account for business purposes and generating leads or sales from it. The free plan supports up to 1,000 contacts, which covers most small accounts' automation needs. The upgrade to Pro becomes worthwhile when your contact list approaches 1,000 opted-in subscribers, when you need unlimited broadcast messages to your full audience, or when you want advanced features like A/B testing your automation flows. For personal accounts not running business activities, the free plan is adequate indefinitely. For small business accounts with active promotion where social media engagement converts to revenue, the $15 per month Pro plan typically pays back quickly if even a few leads per month convert through automated follow-up sequences.
ManyChat accepts all major credit and debit cards including Visa, Mastercard, American Express, and Discover for subscription billing. PayPal is available as a payment option in some markets. Billing is processed automatically on your monthly or annual renewal date. For agency accounts managing multiple client subscriptions, billing consolidation options may be available by contacting ManyChat's support team. Enterprise clients with procurement requirements for invoice-based billing rather than automatic credit card charges should contact ManyChat's sales team to discuss payment terms. Standard consumer and small business subscriptions are processed through Stripe, a globally available payment processor, with billing appearing on your statement as ManyChat or Chatfuel (the associated company name).
Yes, ManyChat Pro pricing scales with the size of your contact list. The base price of $15 per month covers up to 500 contacts. As your subscriber count grows beyond that threshold, pricing increases in tiers. A list of 1,000 contacts costs approximately $25 per month, 2,000 contacts approximately $35 per month, and larger lists scale accordingly. This scaling model means your ManyChat cost is proportional to the size of the audience you've built — larger audiences represent more business value in most cases, and the pricing reflects that value. For businesses with rapidly growing subscriber lists from viral content or advertising, it's worth modeling projected list size growth against pricing tiers to budget accurately. The scaling model is similar to email marketing platforms like Mailchimp where cost scales with contact volume.
Yes, you can downgrade from ManyChat Pro back to the free plan at any time. Your account reverts to the 1,000-contact limit. If your subscriber count exceeds 1,000, new subscribers will not be added until your total drops below the limit. All existing flows are preserved but may stop working for contacts above the free limit. Broadcasts and Pro-only features become inaccessible after downgrading. The downgrade takes effect at the end of your current billing period.